Mark Zuckerberg

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Understanding who you serve is always a very important problem, and it only gets harder the more people that you serve … But if you’re serving 1.2 billion people, it’s very hard.

Mark Elliot Zuckerberg (born May 14, 1984) is an American software developer and Internet entrepreneur. He is best known for creating the social networking site Facebook, of which he is chief executive and president.

Quotes[edit]

2004
  • Zuck: Yeah so if you ever need info about anyone at Harvard
    Zuck: Just ask
    Zuck: I have over 4,000 emails, pictures, addresses, SNS
    [Redacted Friend's Name]: What? How'd you manage that one?
    Zuck: People just submitted it.
    Zuck: I don't know why.
    Zuck: They "trust me"
    Zuck: Dumb fucks
    • Instant messages sent by Zuckerberg during Facebook's early days, reported by Business Insider (May 13, 2010)
2014
  • Understanding who you serve is always a very important problem, and it only gets harder the more people that you serve. We try to pay a lot of attention to this by a combination of very rigorous quantitative and qualitative feedback. But if you’re serving 1.2 billion people, it’s very hard.
  • My goal was never to make Facebook cool.
  • We were just building stuff 'cause we thought it was cool. I do remember having these specific conversations with my friends where we thought, you know, someone is gonna build this. Someone is gonna build something that makes it so that people can stay connected with their friends and their family, but no way would we be the ones who were contributing to, kinda, leading the whole Internet in this direction.
2016
  • It takes courage to choose hope over fear. As I look around the world, I’m starting to see people and nations turning inward, against the idea of a connected world and a global community. The path forward is to bring people together, not push them apart. I hear fearful voices calling for building walls and distancing people they label as ‘others’. I hear them calling for blocking free expression, for slowing immigration, for reducing trade, and in some cases even for cutting access to the internet.
2017
Harvard Graduation Speech[edit]

"Mark Zuckerberg's Commencement address at Harvard", Harvard Gazette, May 25, 2017.

  • Every generation has its defining works. More than 300,000 people worked to put a man on the moon – including that janitor. Millions of volunteers immunized children around the world against polio. Millions of more people built the Hoover dam and other great projects. These projects didn’t just provide purpose for the people doing those jobs, they gave our whole country a sense of pride that we could do great things.
  • The idea of a single eureka moment is a dangerous lie. It makes us feel inadequate since we haven’t had ours. It prevents people with seeds of good ideas from getting started.
  • Every generation expands its definition of equality. Previous generations fought for the vote and civil rights. They had the New Deal and Great Society. Now it’s our time to define a new social contract for our generation.
  • We understand the great arc of human history bends towards people coming together in ever greater numbers — from tribes to cities to nations — to achieve things we couldn’t on our own.
  • Change starts local. Even global changes start small — with people like us. In our generation, the struggle of whether we connect more, whether we achieve our biggest opportunities, comes down to this — your ability to build communities and create a world where every single person has a sense of purpose.

External links[edit]

Wikipedia
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