- To manage is to forecast and plan, to organize, co-ordinate and to control.
- Fayol (1916) cited in: Gerald A. Cole (2003) Management theory and practice. p.6
- To manage is to forecast and plan, to organize, to command, to coordinate and to control. To foresee and plan means examining the future and drawing up the plan of action. To organize means building up the dual structure, material and human, of the undertaking. To command means binding together, unifying and harmonizing all activity and effort. To control means seeing that everything occurs in conformity with established rule and expressed demand.
- Fayol (1916) cited in: Russell C. Swansburg (1996) Management and Leadership for Nurse Managers, p.1
- The control of an undertaking consists of seeing that everything is being carried out in accordance with the plan which has been adopted, the orders which have been given, and the principles which have been laid down. Its object is to point out mistakes in order that they may be rectified and prevented from recurring.
- Fayol (1916) cited in: Ralph Currier Davis (1951) The fundamentals of top management. p.157. This quote was already cited in multiple sources in 1938.
- There is no one doctrine of administration for business and another for affairs of state; administrative doctrine is universal. Principles and general rules which hold good for business hold good for the state too, and the reverse applies.
- Fayol (1917) "Préface à Administration industrielle et générale" in: Dunod and Pinat eds. (1918) l’éveil de l’esprit public. p.6
- [In France] a minister has twenty assistants, where the Administrative Theory says that a manager at the head of a big undertaking should not have more than five or six.
- Fayol cited in: Morgen Witzel (2001) Organization Behaviour, 1890-1940, Volume 1. p.191
Henri Fayol addressed his colleagues in the mineral industry 23 June 1900
Henri Fayol (1900). "Henri Fayol addressed his colleagues in the mineral industry 23 June 1900." Translated by J.A. Coubrough. In: Fayol (1930) Industrial and General Administration. pp. 79-81 (republished in: Wren, Bedeian & Breeze, (2002) "The foundations of Henri Fayol’s administrative theory". Text passed into the public domain, see M. Vitry, M. (2000) Dunod Editor for permissions, to Wren, D.A.. p. 19)
- The technical and commercial functions of a business are clearly defined, but the same cannot be said of the administrative function. Not many people are familiar with its constitution and powers; our senses cannot follow its workings - we do not see it build or forge, sell or buy - and yet we all know that, if it does not work properly, the undertaking is in danger of failure. (p.907-908)
- The administrative function has many duties. It has to foresee and make preparations to meet the financial, commercial, and technical conditions under which the concern must be started and run. It deals with the organization, selection, and management of the staff. It is the means by which the various parts of the undertaking communicate with the outside world, etc. Although this list is incomplete, it gives us an idea of the importance of the administrative function. The sole fact that it is in charge of the staff makes it in most cases the predominant function, for we all know that, even if a firm has perfect machinery and manufacturing processes, it is doomed to failure if it is run by an inefficient staff. p.908
- Every employee in an undertaking, then, takes a larger or smaller share in the work of administration, and has, therefore, to use and display his administrative faculties. This is why we often see men, who are specially gifted, gradually rise from the lowest to the highest level of the industrial hierarchy, although they have only had an elementary education. But young men, who begin practical work as engineers soon after leaving industrial schools, are in a particularly good position both for learning administration and for showing their ability in this direction, for in administration, as in all other branches of industrial activity, a man’s work is judged by its results . p.908
- Would you like to know, for instance, to what extent higher mathematics is used in our two great industries? Well, it is never used at all. Having found this to be the case in my own experience, after quite a long career, I wondered whether I was not an exception; so I made enquiries, and I found that it was a general rule that neither engineers nor managers used higher mathematics in carrying out their duties. We must, of course, learn mathematics that goes without saying but the question is how much must we learn? Up to the present this point has nearly always been decided simply by professors, but it seems to me to be a question in which professors do not count very much, and in which they count less as they become more learned and more devoted to their work. They would like to pass on all their scientific knowledge and they find that their pupils always leave them too soon. p.909
- Industry, which needs young men who are healthy, tractable, unpretentious and, I would even say, full of illusions, often receives engineers who are tired out, weak in body, and less ready than one could wish to take modest jobs and work so hard that everything seems easy to them. I am convinced that they could begin practical work much earlier and just as well prepared, by leaving things which are not used in practice out of their school education. p.909
- Administration, which calls for the application of wide knowledge and many personal qualities, is above all the art of handling men, and in this art, as in many others, it is practice that makes perfect. This is one of the reasons why we should release our future engineers for practical work as early as possible; there are many drawbacks to staying too long at school. p.909
- In my opinion, it is the industry concerned which should have the chief say in the question of the amount of theoretical training required. It is the industry which uses the products of the schools, and, like every consumer, it has the right to make its wishes known. p.909
1908 presentation from Henri Fayol’s personal papers
Henri Fayol, H (1908a). "L’exposee des principles generaux d’administration". Unpublished paper, translated by J.D Breeze. published in: Daniel A. Wren, Arthur G. Bedeian, John D. Breeze, (2002) "The foundations of Henri Fayol’s administrative theory", Management Decision, Vol. 40 Iss: 9, pp.906 - 918
- According to the dictionary, to administer is to govern, or to manage a public or private business. It means, therefore, to seek to make the best possible use of the resources available in achieving the goal of the enterprise. Administration includes, therefore, all the operations of the enterprise. But as a result of the usual way of organizing things to facilitate the running of the business, a certain number of activities constitute the special departments; the technical department, the commercial department, the financial department, etc., and the scope of the administrative department is found to be reduced accordingly. (p.911)
- One could define the administrative department by saying that it includes everything that is not part of the other departments, but one can define it in a more positive manner by saying that it is specifically responsible for;
- ensuring that unity of action, discipline, anticipation, activity, order, etc., exist in all parts of the enterprise;
- recruiting, organizing and directing the workforce;
- ensuring good relations between the various departments and with the outside world;
- coordination of all efforts towards the overall goal;
- satisfying shareholders and employees; labor and management.
- Are there principles of administration? Nobody doubts it. What do they consist of? That is what I propose to discuss today. The subjects of recruitment, organization and direction of personnel will form the subject of the second part of this study.
- (p.912) The principles of administration Fayol presented in this publication were:
- Unity of command
- Hierarchical transmission of orders (chain-of-command)
- Separation of powers - authority, subordination, responsibility and control
- Organization chart
- Meetings and reports
- Wren, Boyd and Bedeian commented with the words: "This previously untranslated and unpublished 1908 presentation from Henri Fayol’s personal papers indicates the progress he had made in developing his theory of administration." (p.910)
- (p.912) The principles of administration Fayol presented in this publication were:
General and industrial management, 1919/1949
- Management plays a very important part in the government of undertakings: of all undertakings, large or small, industrial, commercial, political, religious or other. I intend to set forth my ideas here on the way in which that part should be played.
- p.xxi cited in: Harold R. Pollard (1974) Developments in management thought. p. 88
- This code is indispensable. Be it a case of commerce, industry, politics, religion, war or philanthropy in every concern there is a management function to be performed and for its performance there must be principles, that is to say acknowledged truths regarded as proven on which to rely.
- p.42-43 cited in: John B. Miner (2006) Historical Origins, Theoretical Foundations, And the Future. p.114
- [Planning] means both to assess the future and make provision for it.
- p.43 cited in: George A. Steiner (1997) Strategic Planning. p.346
The administrative theory in the state, 1923
Henri Fayol (1923). "The administrative theory in the state". Translated by S. Greer. In: Gulick, L. and Urwick. L. Eds. (1937) Papers on the Science of Administration, Institute of Public Administration. New York. pp. 99-114
- The manner in which the subordinates do their work has incontestably a great effect upon the ultimate result, but the operation of management has much greater effect.
- p.102 cited in: Göran Svensson, Greg Wood, (2006) "Sustainable components of leadership effectiveness in organizational performance", Journal of Management Development, Vol. 25 Iss: 6, pp.522 - 534
- The meaning that I have given to the word administration and which has been generally adopted, broadens considerably the field of administrative science. It embraces not only the public service but enterprises of every size and description, of every form and every purpose. All undertakings require planning, organization, command, co-ordination and control, and in order to function properly, all must observe the same general principles. We are no longer confronted with several administrative sciences but with one alone, which can be applied equally well to public and to private affairs and whose principal elements are today summarized in what we term the Administrative Theory. (p.116)
About Henri Fayol
- Henri Fayol (1949) is generally considered the father of planning. As early as 1917, he led a nationally owned French mining concern from the brink of bankruptcy to international dominance. This was clearly the result of his development of a specific system. This system involved forecasts from various levels and persons within the organization. Managers from each level submitted their best estimates of the coming years activity and, based on this information, the Chief Executive Officer would make up a one to five year plan. Financial evaluations and control of departments were then based upon these projections.
Based on the business practices and policies of 1917, this was a radical and unsettling approach. Prior to Fayol’s innovation, the charisma and entrepreneurial abilities of the firm’s leadership was believed to be the major factor leading to its success. As more firms became corporations and the size of business entities continued to grow, Fayol’s planning approach became widely accepted. General Motors adopted this approach (luring the 1930s and 1940s and provided an excellent example of this (Sloane, 1963) in the United States.
Since World War II, the evolution of planning approaches can be viewed as three distinct phases (Camillus, 1986). The first of these phases lasted through the 1950s and was, in actuality, an evolution of Fayol’s approach. Its base of operation was in the accounting department of a business. Budgeting and financial projections were used by management to develop future projections and to control operational decisions. From this writer’s experience, this appears to he the primary planning process used in the field of child and youth care today. How many of our present day agencies are operated (in reality) by a business office...
- Frank Sullivan (1989) "The total agency planning model". In: The Child and Youth Care Administrator. Vol.2 No.2 pp 44-46: cited in: Quote of the Day, Nr 346, 1 Sept 2003
- Fayol was the first person to attempt to systematise management by accentuating the higher levels of control (Robbins, 1991:37).
- J. Kroon (1995) General management. p.32
- He wrote a monograph in French in 1916, entitled "General and Industrial Administration". Until this book was translated into English in 1929, little was known about him by the western world
- Tripathi (2008) Principles Of Management. p.18
- Fiche de lecture d'Administration industrielle et générale, Claude Remila, Cours d’organisation et systèmes d’information. (in French)