Electronic business

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E-Business and E-Service.

Electronic Business or e-business is a term which can be used for any kind of business or commercial transaction that includes sharing information across the internet.


  • E-Business will become the virtual market place in 20 years.
    • Talal Abu-Ghazaleh April 1, 2001, First Arab Conference on Arabizing the Internet, Amman, Jordan.
  • The e-economy cannot function without workers able to navigate, both technically and in terms of content, this deep sea of information, organizing it, focusing it, and transforming it into specific knowledge, appropriate for the task and purpose of the work process.
    • Manuel Castells, The Internet Galaxy - Reflections on the Internet, Business, and Society, (2001); Chapter 3, e-Business and the New Economy. p. 90
  • Innovative e-business projects start with a design of the e-business model. We often encounter the view, in research as well as industry practice, that an e-business model is similar to a business process model, and so can be specified using UML activity diagrams or Petri nets. In this paper, we explain why this is a misunderstanding. The root cause is that a business model is not about process but about value exchanged between actors. Failure to make this separation of concerns leads to poor business decision-making and inadequate business requirements.
    • Jaap Gordijn, Hans Akkermans, and Hans van Vliet. "Business modelling is not process modelling." International Conference on Conceptual Modeling. Springer Berlin Heidelberg, 2000. Abstract
  • In 1995 we started our study of enterprise architecture – we just did not know it. At the time we thought we were studying information technology infrastructure transformations. In 1998 we thought we were studying enterprise system implementations. In 2000 it was e-business. But sometime in 2000, we recognized that each of these studies examined basically the same thing: Enterprise Architecture.
    • Jeanne W. Ross, Peter Weill, David Robertson (2006). Enterprise architecture as strategy: creating a foundation for business.. HBS Press. p. vii

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