Dave Ulrich

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David Olson Ulrich (born 1953) is an American organizational theorist, university professor, author, speaker, management coach, and management consultant.


  • Future leaders will be less concerned with saying what they will deliver and more concerned with delivering what they have said they would.
    • David Ulrich cited in: Stephen Covey (2006), The SPEED of Trust: The One Thing that Changes Everything, p. 172
  • HR professionals help turn aspirations into actions by focusing on three things:
[1] talent: do we have the competence (skills and abilities), commitment (willingness to engage and work hard), and contribution (ability to find meaning from the work we do) of our people,
[2] culture: do we have the right organization capabilities that enable us to shape an identity outside and pattern of behavior inside the company, and
[3] leadership: do we have a depth of leadership throughout the company who are focused on the right things.
  • The responsibility for leaders developing results-based leaders is shared. Current leaders who are senior managers have the ultimate challenge of preparing a next generation of leaders, every one of whom should be more capable than themselves.
    • David Ulrich, ‎Jack Zenger, ‎Norman Smallwood (2013), Results-Based Leadership. p. 209

HR from the Outside In, 2012


David Ulrich, HR from the Outside In: Six Competencies for the Future of Human Resources, 2012.

  • Competencies can be communicated — and therefore can be taught and learned.
    • p. 31
  • Nowadays, HR professionals play three roles: • Storyteller • Strategy interpreter • Strategic facilitator
    • p. 92
  • The best learners are also teachers.
    • p. 105

Quotes about Dave Ulrich

  • Dave Ulrich studies how organizations build capabilities of leadership, speed, learning, accountability, and talent through leveraging human resources. He has helped generate award winning data bases that assess alignment between strategies, organization capabilities, HR practices, HR competencies, and customer and investor results.
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