Louis V. Gerstner Jr.

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Louis V. Gerstner, Jr., 1995

Louis Vincent Gerstner Jr. KBE (born March 1, 1942) was chairman of the board of IBM from April 1993 until his retirement in December 2002.


  • People do what you inspect, not what you expect.
    • Who Says Elephants Can’t Dance? (2002)
  • Until I came to IBM, I probably would have told you that culture was just one among several important elements in any organization's makeup and success — along with vision, strategy, marketing, financials, and the like... I came to see, in my time at IBM, that culture isn't just one aspect of the game, it is the game. In the end, an organization is nothing more than the collective capacity of its people to create value.
    • Who Says Elephants Can’t Dance? (2002)

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