Having been a "Star Wars" fan my whole life, and having spent most of my life on the other side of the curb and in that fandom, it softens the blow a little bit. I'm aware through my own experience that, first of all, the fans are so passionate, they care so deeply — sometimes they care very violently at me on Twitter. But it's because they care about these things, and it hurts when you're expecting something specific and you don't get it from something that you love. It always hurts, so I don't take it personally if a fan reacts negatively and lashes out on me on Twitter. That's fine. It's my job to be there for that.