Yemisi Edun

Yemisi Edun is the Managing Director/Chief executive officer of First City Monument Bank in Nigeria, the first woman to ever hold the position.Yemisi Edun is a member of the Institute of Chartered Accountants of Nigeria (ICAN).

Quotes

• Managing the affairs of a financial institution at this time is a yeoman’s job. The best bankers in the world will affirm this.
  • "Yemisi Edun, making a big difference", The Guardian (March 6, 2021)

• "The fundamental approach to managing customers situation was professionalism, patience, and a people-first attitude".
  • [1] Different customers with different attitudes, Yemisi Edun speaking on how to manage customers attitude.

• "The Bank recognises that good customer service is essential to earning its customers’ trust and loyalty".
  • [2]Yemisi Edun speaking on how to earn customers loyalty and trust.

• “I am not a product of my circumstances; I am a product of my decisions".
  • [3] standing firm in life choice and decisions.