Wikiquote talk:Contact us

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mail contact[edit]

moved from WQ:VP

For your information, in addition to English Wikipedia, English Wiktionary opens their mail contact as info-en-wikt (cf. m:OTRS). --Aphaia 03:56, 10 April 2007 (UTC)

Hmmm? Are you saying that people can post to those lists if they need something here or that they just created info-en-wikt? Cbrown1023 talk 20:54, 10 April 2007 (UTC)
The latter, as related info about the recent discussion around a request for deletion mailed to one of our admin. (cf. WQ:AN#Selective deletion for privacy reasons).
It is not a list but a mail address ... for further information, see m:OTRS.
Yes, I am familiar with it, just used the wrong term. :) It is OTRS... the mailing address for an individual site... large sites have more than one for different reasons... and they don't all get sent to everyone, there are tickets and such. Cbrown1023 talk 21:23, 10 April 2007 (UTC)
I am not sure if we need it immediately, however it is suggestive a project in a certain size decided to have their own contact and team, instead of relying the courtesy of info-en team who are mainly handling English Wikipedia issues (and not necessarily knowledgeable about the other projects). --Aphaia 21:05, 10 April 2007 (UTC)
We may need one in the future, but we should have a little "Contact us" like other sites and post places like the VP... later it would be a possible otrs address. Cbrown1023 talk 21:23, 10 April 2007 (UTC)
Now we have one line "For help, please ask at the Village pump, or find some other contact details at our sister project, Wikipedia:Contact us." on Wikiquote:About, and I am not sure if this information can easily be reached, while the page is linked from every page on the footer. We can start to have one separate page about contact ... --Aphaia 04:00, 13 April 2007 (UTC)
Looks good, if we need a separate page, we will just link to it from the sidebar like on other sites. Cbrown1023 talk 15:01, 14 April 2007 (UTC)

As reported in wikiquote-l, Cbrown1023 asked the WMF office to set up a new address for wikiquote project. The email address for Wikiquote related inquiries will be set up in some weeks. --Aphaia 03:53, 19 April 2007 (UTC)

Wikiquote:Contact us[edit]

moved from WQ:VP

It's more of just a rough draft right now... do you think anything needs to be added or changed? (It will be linked from the sidebar after we agree on everything...) Cbrown1023 talk 23:08, 16 April 2007 (UTC)

I replaced not yet existing mailaddress info at wikiquote.org with the existing general one, wikimedia.org address. The page looks nice to me in general. And after we all are consent, it is better to put it on navigation box, and we would also like to update Wikiquote:About. --Aphaia 00:18, 17 April 2007 (UTC)
Of course, after we agree and the web-address becomes live, I will full-protect it and add it to MediaWiki:Sidebar. Cbrown1023 talk 00:20, 17 April 2007 (UTC)
I included two new links to Wikipedia about legal concerns. Actually those pages give a Foundation mailaddress run by volunteers, and considered the general contact address of English speaking projects.
In this one week, no objection has come to this page. Is it a sign we are ready to make this page more visible, linking it from navigation box a/o footer? --Aphaia 08:12, 23 April 2007 (UTC)
Sure, I will add it to the sidebar. Cbrown1023 talk 22:25, 23 April 2007 (UTC)

Drafting[edit]

We need a link to w:Wikipedia:Contact us/Article problem/Factual error (from enterprise)? --Aphaia 00:20, 17 April 2007 (UTC)

"Wikiquote" volunteers[edit]

"Contact Wikiquote volunteers confidentially at info-en@wikiquote.org"

No "Wikiquote" volunteer has access to these emails. It should probably read something like "Contact anonymous OTRS volunteers confidentially at info-en@wikiquote.org", though that might scare some people away.

Anyway, the current version can not stay as it is. ~ DanielTom (talk) 23:21, 5 March 2014 (UTC)

Do these queries go to Wikimedia OTRS people, or do we need to establish our own? BD2412 T 14:02, 6 March 2014 (UTC)
They go to OTRS volunteers who have access to "info-en" tickets (emails) – the problem is, the OTRS team doesn't have any Wikiquote editor, so the description is deceiving. ~ DanielTom (talk) 14:21, 6 March 2014 (UTC)
I don't see this as a problem. When the OTRS team responds to enquiries regarding Wikiquote they are volunteering to help Wikiquote. If there is concern in the broader community that this misrepresents the relationship of the volunteer response team with en.wikiquote.org then I might suggest some alternate language, but I don't see the need. ~ Ningauble (talk) 15:31, 6 March 2014 (UTC)
P.S. – It is not true that the OTRS team doesn't have any Wikiquote editors. Note that one of the OTRS administrators has a very substantial history of contributions to Wikiquote, including participation in this very discussion page above. ~ Ningauble (talk) 15:53, 6 March 2014 (UTC)
It is still incorrect to imply that any OTRS person who handles a request is likely to be a Wikiquote volunteer, since most will not be. I agree with DanielTom's proposed revision. BD2412 T 16:23, 6 March 2014 (UTC)
Ningauble, I don't know who you mean. The only name I recognize is Tiptoety, who hasn't edited Wikiquote in 2 years. It is exceedingly unlikely that he reads any of the emails Wikiquote readers send them, but maybe you're proposing, that we change the text to "Contact a Wikiquote volunteer confidentially"? ~ DanielTom (talk) 16:53, 6 March 2014 (UTC)
Though not locally active recently, Cbrown1023 is an elected administrator here. ~ Ningauble (talk)
I have no strong objection to omitting "Wikiquote" from "Wikiquote volunteers", but I do object to adding "anonymous". Nondisclosure of the real life identities of the volunteers is not something that needs to be emphasized here. They are just people who volunteered to help. ~ Ningauble (talk) 17:44, 6 March 2014 (UTC)
I agree, after all, editors for the most part are anonymous anyway. I prefer "Contact OTRS volunteers", or some other indication that they are a response team. ~ DanielTom (talk) 17:54, 6 March 2014 (UTC)
Yes. BD2412 T 18:50, 6 March 2014 (UTC)